How to book a one-way trip

A one-way trip is a trip from a pick-up point to a destination; it does not include a return trip.

• To book a one way trip, select "Book a Trip" from the top menu.
• Click on the "One Way" tab.
• Fill in the origin or starting location labelled A.
• You can type in the address or landmark, select from a list of your favorite locations by clicking on the heart icon, or click on the clock icon to select from a list of recent locations.
• Next, fill in the destination by typing in the address or landmark, selecting from a list of your favorite locations by clicking on the heart icon, or click on the clock icon to select from a list of recent locations.
• To clear the address entered, click on the "X."
• You can now choose between "Depart at" which is the time you want to leave your origin, or "Arrive by" which is the time you want to be at your destination. The option you select will be highlighted in red.
• Next, click on the date you would like to travel by clicking on the calendar icon.
• To select the time, click on the hours, minutes and AM/PM select boxes.
• If you are eligible to ride with a companion, attendant, or an assistive device, click on the "Ride With" tab, and make your selection.
• Next, click on "Plan Your Trip."
• You will then be brought to the "Review and Submit Trip" page.
• Review all the information and ensure it is correct.
• Select the "Trip Reason" from the list.
• Fill in the "Contact Phone" with a phone number that you can be reached at if this is different than indicated.
• If you need to make changes, click on "Edit Trip."
• If all the information is correct, click on "Book Trip."
• You will then be brought to a "Transaction Details" page, indicating your trip was booked successfully.